Having a strong workplace culture is important when overseeing your facilities maintenance team. This team is responsible for the overall function and well-being of your entire apartment complex, housing facility or HOA. Without a well-rounded team to ensure consistent, safe and productive operations, communication will go by the wayside, important projects will be delayed and the safety of your residents can be compromised.
Safety is the big issue here. As a property manager, you’re responsible for coordinating all aspects of both exterior and interior maintenance. If something goes wrong or a problem is not addressed in a timely manner, you’re putting people’s safety at risk. The best way to mitigate this is to have a facilities management team you can trust in go-to moments to make sure the job gets done.
Here’s how to do it.
Choose the Right Contractor
The key to running a smooth HOA is partnering with a construction and maintenance company that has specific experience working with HOAs, apartment complexes and the like. They will have experience in building, construction and maintenance for properties like yours and will help you maintain your investment.
Such contractors can anticipate issues before they become problems, while determining opportunities to save future costs. Building a strong, life-long relationship with an HOA contractor ensures they are there whenever you need them, whether for roof leak repairs, siding storm damage, or kitchen renovations.
Plus, contractors who typically work with multi-family associations can help them save thousands of dollars with annual maintenance contracts. You don’t have time to vet and hire different contractors for different issues at different times of the year. Having a contractor like All Star in your back pocket ensures they are on scene when you need them, but more importantly, that they are familiar with your rules, regulations and standards.
Emphasize Open Communication
Communication is the lifeblood of any good facilities maintenance team. HOA and multi-family property projects can get fairly complicated with many moving parts, which is why open communication between contractors, vendors and your internal team is critical for a seamless workflow.
Keep everyone in the loop on any changes that have come up within the facility, such as emergency repairs and upcoming planned maintenance.
Clear communication will result in:
- Improvements in your team’s productivity and accountability.
- Improvements in contractor and vendor relationships through planned maintenance and current projects, equipment and supply orders, service requests, and invoicing.
- The elimination of any unnecessary tasks, allowing your team to streamline and prioritize important work.
Customize Your Facilities Management Operations
There is no cookie cutter approach when it comes to facilities management. That’s because every property operates differently with different priorities at any given time. This could involve anything from special projects to preventive maintenance to severe storm damage. Customizing operations will help you as the property manager locate, track, and report on all facility construction and maintenance details necessary for success.
Contact All Star Construction Maintenance
The All Star team works with many Minnesota HOA and multi-family complexes as an integral part of their facilities maintenance team. To learn how we can help you, contact us at 952-942-7454.
