As a community or property manager, you are certainly interested in ways to keep your tenants satisfied. Happy tenants are long-term tenants, which is the goal to which every property manager aspires. The longer you can keep quality tenants in place the better, as you won’t have to do as much work finding and vetting new tenants.
That’s why staying on top of routine interior and exterior maintenance for your multi-family property or HOA should be a top priority. It’s best if you hire a company skilled not only in repairs and maintenance but also in addressing the unique needs of an HOA and the specific policies you may have in place. Here’s a look at how you can improve tenant satisfaction through routine maintenance.
Create a Property Maintenance Plan
Maintaining a smooth-running HOA or multi-family property can certainly be a challenge. It can be difficult staying on top of all the maintenance needs of the property. You may forget what needs to be done or neglect certain things because you don’t have the time or the budget at the moment.
This is why having a scheduled maintenance plan in place with a trusted contractor is so critical. This partnership ensures regular maintenance is done according to a schedule, so nothing gets neglected. Without a plan, it’s easy to overlook upkeep, which can lead to expensive repairs and even dangerous situations later.
Regular maintenance plans also help to prevent possible hazards such as outdated electrical systems and deteriorating building materials. As a property manager, the last thing you want is to be held liable for injuries or face high insurance premiums, bad press, or negative reviews. It’s always better to take preventative measures.
For example, at Allstar Construction & Maintenance we offer a variety of maintenance plans to keep you on schedule, such as:
- Seasonal Maintenance Plans
- Predictive Maintenance Plans
- Deferred Maintenance Plans
- Emergency Maintenance Plans
Respond to Requests Quickly
When you are aware of what your tenants need, you are better able to address those needs in a timely fashion and keep them satisfied. Your residents want peace of mind knowing you are listening to their requests and concerns, as well as making the right repairs to their unit. It may behoove you to come up with a maintenance request system online or as part of an app where tenants can submit their requests in writing and track the status.
Save Money on Repairs
By catching issues early with a regular preventative maintenance plan, you can make small, inexpensive repairs now instead of letting them worsen and result in even more inconvenience to your tenants. Fixing a small roof leak now is much better (and cheaper) than waiting until the need for repair necessitates your tenants leaving the unit for several days while repairs and cleanups are performed.
Rely on a Single Maintenance Source
It can be a big hassle to contact multiple vendors when you need help with property maintenance needs. You don’t have time to call one company skilled in roofing, another skilled in window replacement, and still another that handles gutter repairs. Instead, rely on one maintenance company that does it all.
Contact Allstar Construction and Maintenance
Allstar Construction and Maintenance is just what you’re looking for! Not only do we provide all these services under one roof, we offer maintenance plans that make your life easier while keeping your tenants safe and happy. To book service, contact us today.
